Privacy Policy

1. Information We Collect

AssetOps collects personal information to provide our services, including:

• Contact Information: Name, email address, phone number
• Project Information: Property address, project details, service requests
• Communication Data: SMS messages, email correspondence, support tickets

2. How We Use Your Information

We use your information to:

• Send transactional SMS messages (project status, quotes, scheduling)
• Verify your phone number via one-time passcodes
• Connect you with vendors for service quotes and updates
• Process your requests and provide customer support
• Comply with legal obligations

3. SMS Messaging & Consent

When you create an account or submit a quote request, you explicitly consent to receive SMS messages from AssetOps and our partners. Message frequency is as-needed for transactional updates(e.g., verification codes, quote confirmations, project status changes).

To opt out: Reply STOP to any SMS message, or text STOP to +1-833-976-3139. You will receive a confirmation and will no longer receive messages (except as required by law).

For help: Reply HELP to any SMS message for support contact information.

4. Data Sharing

We do NOT share your personal information with third parties for marketing purposes. We may share information with:

• Vendors: Your project details (with your explicit consent) to receive quotes and services
• Service Providers: Twilio (SMS delivery), hosting providers, payment processors
• Legal Requirements: When required by law or to protect our rights

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion at any time by contacting support@assetops.ai.

6. Security

We implement industry-standard security measures to protect your information. However, no transmission method is 100% secure.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Opt out of SMS communications (reply STOP)
• Contact us with privacy concerns

8. Contact Us